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Payment Options
All transactions are carried out through COD/Money Order or through
major Credit Cards for a year from opening an account with NY Fashion
& Dress, Inc. After one year and upon review of your account status,
you be able to purchase our merchandise with COD/Company Check. All
major credit cards accepted. For other inquiries, please contact our
main office at (212) 244-0840 or write to us at:
Attn: Accounting Department
N.Y. Fashion & Dress, Inc.
141 W 36th St.
New York, NY 10018
Returned Checks
There is a $20 fee for bounced checks. The appropriate amount will
be added to your account and applied to your next invoice. Should
you issue a company check that does not deposit, the second occurrence
will automatically modify your account to COD/Money Order status.
Shipping And Handling
Our primary shipping method is through United Parcel Service. For
shipments exceeding one hundred pounds and for selected areas, we
can arrange alternative shipping services to expedite the delivery
and lower shipping and handling charges. The rates for shipping and
handling are as follows:
(2 to 5 business days depending on location of delivery)
• UPS Ground | 1-2 pieces: $15
• UPS Ground | 3-4 pieces: $20
• UPS Ground | 5 and up: Charges may vary.
• UPS 3rd Day | Extra $10 up to 2 items. Credit card only.
• UPS 2nd Day | Extra $20 up to 2 items. Credit card only.
• UPS Next Day Air | Extra $30 up to 2 items. Credit card only.
Refused Packages
UPS packages returned back to us for the following reasons may be
charged with $20 on your next invoice or on the reshipment of the
package:
• Not available in 3 attempts
• Request for pickup
• Held for 7 days
• Funds not available
Exchanges
While we do not issue refunds, exchanges can be made only for the
identical item, color, and size.
Return Policy
In the unlikely event of damage upon receiving our shipment, you may
call our office to request a Return Authorization Number. Should we
have another item(s) identical to the damaged item(s), we will replace
the item(s) to your satisfaction. The Return Authorization Number
must be on the box and it should also be within the box along with
the merchandise. It is required that you write a brief description
of the damage, explaining the reason for return. Items should have
the original tag in tack. Our company does not issue a direct refund
for returned merchandise; we do credit your account accordingly.
MAKE SURE THE R.M.A.# AND YOUR COMPANY
NAME ARE WRITTEN CLEARLY ON OUTSIDE OF THE BOX.
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